Privacy Policy

This Privacy Policy describes how CallMarker LTD and its affiliates (“CallMarker”, “we”, “our” or “us”) collect and use information with your use of our websites (including https://callmarker.com).

We recommend that you read thie Privacy Policy in full to ensure you are fully informed. If you have any questions about this Privacy Policy or CallMarker’s data collection, use and disclosure practices, please contact us at privacy@callmarker.com.

What personal data we collect and why we collect it

Contact forms

If you contact us directly, we may receive additional information aboit you such as your name, email address, phone number and the contents of the message you may send us, and any other information you choose to provide. We may also receive a confirmation when you open an email from us.

This information are used only for purposes of communication with you and measure your relevantness to our services.

Cookies

As is true of most websites, we gather certain information automatically and store it in log files. In addition, when you use our website, we may collect certain information automatically from your device.  This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. To collect this information, a cookie may be set on your computer or device when you visit our Services. Cookies contain a small amount of information that allows our web servers to recognize you. We store information that we collect through cookies, log files, and/or clear gifs to record your preferences. We may also automatically collect information about your use of features of our Services, about the functionality of our Services, frequency of visits, and other information related to your interactions with the Services. We may track your use across different websites and services. In some countries, including countries in the European Economic Area (“EEA”), the information referenced above in this paragraph may be considered personal information under applicable data protection laws.

This information can be used to understand and analyze how you use our Services and to improve it for you.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use analytics providers such as Google Analytics. Google Analytics uses cookies to collect non-identifying information. Google provide some additional privacy options regarding its Analytics cookies at https://policies.google.com/technologies/partner-sites

Who we share your data with

We don’t share your information with any third-party services.

How long we retain your data

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Security

CallMarker is committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet cannot be guaranteed to be 100% secure.

Your data protection rights under the general data protection regulation (GDPR)

If you are a resident of the EEA, you have the following data protection rights:

  • If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing privacy@callmarker.com.
  • In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing privacy@callmarker.com.
  • You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing privacy@callmarker.com.
  • Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time.  Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.